We are dispensers ™

Frequently Asked Questions

Can I buy direct or do I have to go through a distributor?

Both options are available. Click here to learn how to purchase directly from us. However, our worldwide network of trusted distributors may reduce shipping costs, especially for our international customers. Click here to locate a distributor near you.

Can you give me a distributor in my area?

Please fill out this form, and we will be happy to suggest a distributor near you.

How can I get a quote?

In order to get a quote online, use the Products section of our website. When you find the products that are of interest, select “Add to Quote” on the product page. If you already know the product number of the items, you can fill out the request a quote form. Click here for the direct link. You may call us if you have any questions at (972) 248-1999.

Can I purchase through your website?

For now, our website offers you to submit only a quote inquiry. We are planning to release ecommerce capabilities in the near future.

Where is my order shipping from?

If you purchase directly from us, your order will ship from our warehouse located at 4270 Airborn Dr, Addison, TX 75001.

Is there an additional fee for drop shipments?

There is no additional fee for drop shipments; however, we do not drop ship outside of the United States.

Where can I send my tape/labels for testing?

Please print your completed Material Evaluation Form and send along with 12 feet (4 meters) of your material to our office at 4270 Airborn Dr, Addison, TX 75001.

Need Custom Printed Labels or Blank Labels? Click Here

Want to find a distributor near you? Search here.
Check out our warranty policy.

Product care for FAQ

At START International, we stand for your right to repair. We don’t just create durable machines; we make it easy for you to access the parts you need when wear and tear occur. Your satisfaction and convenience are our priorities.

Browse spare parts

(Mon thru Fri 8am-5pm)

Contact us

(972) 248-1999

Send us a message!